Customer Service Team

Email using the Contact Us form below.

By phone: 1-800-888-3589

  • Hours of Operation: Monday - Friday: 8:00am - 7:30pm EST and 8:00am - 4:30pm PST.

Visit one of our Experience Centres near you.

NOTE: Due to COVID-19 our showrooms are now closed to the public.

  • Head Office- Oakville
    2740 Sherwood Heights Dr
    Oakville, ON L6J 7V5
    Hours: Monday- Friday: 8:00am - 4:30pm EST
  • Western Office- Port Coquitlam
    #2130- 550 Sherling Place
    Port Coquitlam, BC V3B 0J6
    Hours: Monday- Friday: 8:00am - 4:30pm PST

To book a Service Visit, please click here


Thank you for your interest in VELUX.  Please fill out the required fields and a VELUX Customer Service representative will get back to you within 2 business days.